Effective Date: 10/03/2025 Last Updated: 10/03/2025
Welcome to RighGo! These Terms and Conditions ("Terms") govern your use of the RighGo mobile application ("App") and services provided by Meegma Communications Private Limited ("Company," "we," "us," or "our"). By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use the App.
You must be at least 18 years old to use the App.
You must create an account and provide accurate information.
The Company reserves the right to suspend or terminate accounts that provide false or misleading information.
The App enables users to book taxi rides through registered drivers.
You agree to use the services lawfully and not engage in fraudulent or harmful activities.
Drivers and passengers must follow all traffic laws and regulations.
You are responsible for maintaining the confidentiality of your account credentials.
Any activity occurring under your account is your responsibility.
If you suspect unauthorized access, you must notify us immediately.
Ride fares are estimated and may vary based on factors such as distance and demand.
Users can cancel a ride, but cancellation charges may apply.
Drivers also have the right to cancel a ride due to safety concerns or unforeseen circumstances.
Payments are processed through third-party gateways.
You agree to pay the full fare, including any applicable taxes, fees, and surcharges.
Refunds may be issued at our discretion in case of disputes.
Passengers and drivers must behave respectfully and professionally.
Any abusive, illegal, or inappropriate behavior may lead to account suspension or legal action.
Drivers are responsible for maintaining their vehicle in good condition and complying with all regulations.
The Company is not responsible for delays, accidents, or damages occurring during rides.
We do not guarantee uninterrupted or error-free service.
In no event shall the Company be liable for any indirect, incidental, or consequential damages.
By using the App, you consent to our Privacy Policy, which outlines how we collect, use, and protect your data.
We may terminate or suspend your access to the App if you violate these Terms.
You may also delete your account at any time.
We reserve the right to update these Terms at any time.
Users will be notified of significant changes via email or in-app notifications.
These Terms shall be governed by the laws of Motor Vehicle Act 1989.
Any disputes shall be resolved through arbitration or the courts in Honorable Kerala High Court.
For questions or concerns, contact us at:
Meegma Communications Private Limited
A Square Building, Edappally Pukkattupady Road, Edathala P.O, Kuzhivelippady, Ernakulam, Kerala - 683561
support@righgo.com
01169310543
By using RighGo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.